Frequently Asked Questions
Everything you need to know about our premium audio equipment and services.
What is the standard shipping timeframe for RØDE products?
Orders are typically processed within 1-2 business days. Domestic shipping generally takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How do I register my product for the extended warranty?
You can register your gear on our official website using the 'Warranty' portal. Many RØDE products are eligible for a free extended warranty of up to 10 years when registered within the first month of purchase.
What is your return policy for audio equipment?
We offer a 30-day return policy for items in their original, unopened packaging. If the product has been opened, it must be returned in like-new condition with all original accessories to be eligible for a refund.
Are RØDE microphones compatible with both Mac and PC?
Yes, our USB microphones and audio interfaces are class-compliant, meaning they work seamlessly with both macOS and Windows without the need for additional drivers in most cases.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I verify if my RØDE product is authentic?
To ensure you have a genuine RØDE product, always purchase from authorized dealers. You can verify your unique serial number during the registration process on our website to confirm its authenticity.