Returns & Warranty Policy

At RØDE, we stand behind the quality of our professional audio equipment and offer a hassle-free return process within 30 days of purchase. If your gear is not performing to your expectations, we are committed to providing a swift resolution through repair, replacement, or refund.

Return Process

• 1.
  Initiate Your Request

  Log into your RØDE account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely place the product in its original packaging, including all cables, mounts, and accessories, to ensure it remains protected during transit.

• 3.
  Affix Shipping Label

  Print your prepaid shipping label provided via email and attach it clearly to the outside of your package, ensuring the RMA number is visible.

• 4.
  Inspection and Refund

  Once our technicians receive and inspect your device, we will process your refund or dispatch your replacement unit within 5-7 business days.